Roles and permissions
Use the four built-in roles, or add your own with exactly the permissions you choose.
For System admins. If you don't see this in your menu, ask an admin in your organisation.
Open Admin, then Roles. The page lists every role with its base role, how many permissions it has and how many people hold it.
The four built-in roles are marked Built-in. They can't be renamed, changed or deleted. See Roles explained.
Add a role
- Select Add role.
- Give it a name people will recognise, for example Reception.
- Choose a Base role. It sets the starting permissions, and decides who the role can manage, which spaces it can book and any extra booking days.
- Turn each permission on or off.
- Select Add role.
Permissions are grouped into Booking and Administration, and each one says what it allows. You can only grant permissions your own role has.
The base role can't be changed once the role is saved, so if you pick the wrong one, add a new role instead.
Edit or delete a role
Select Edit on a custom role to rename it or change its permissions, or Delete to remove it. A role still held by someone can't be deleted: Show these people opens the list so you can move them to another role first.
Give someone a custom role
Custom roles appear in the role picker in People and roles alongside the built-in ones. The person's role name shows in the menu with their name and on Settings.
Last updated 2026-10-24
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