Booking rules

How far ahead people can book, opening hours, closures, check-in and privacy.

For Properties admins and System admins. If you don't see this in your menu, ask an admin in your organisation.

Open Admin, then Booking rules. Rules apply to every office and take effect straight away for new bookings. Select Save rules when you're done.

CardWhat you set
Booking windowDays ahead for desks, meeting rooms, offices and car bays, and extra days for EA / EO and above. Weekends are never bookable.
Opening hours and closuresWhen offices open and close, and public holidays or closures for all offices or one
Booking lengthThe shortest desk, office and room booking, and the longest room booking
Fair useDesk days per person per week, the same desk days in a row, and a floor capacity cap
Check-in and releaseWhen check-in opens, when no-shows are released, the grace period for later bookings, and reminder times
PrivacyWhether staff can see who booked each space

Add a closure

Under Public holidays and closures, enter the date, choose All offices or one office, give a reason and select Add closure. People see the reason on the date strip.

Release no-shows now

Release today's no-shows now frees every booking that should have been checked in by now, and emails the people affected.

Find my colleague only shows names when Show staff who booked each space is on.

Last updated 2026-10-20

Still stuck?

Email us and a real person will answer.

Email support